Who We Are

Read About the Specialists in Community Management

The ACM operating history goes back more than 40 years through various services to associations. Prior to 2002, our founder managed a public accounting firm providing financial services to many national associations. It was clear that there was a great need for community management firms that provided personalized services with the added ability to utilize products from national companies in the industry...

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Community Management Philosophy

Mission statement: To maintain a leadership position in the community management industry by applying our expertise and resources in partnership with our clients to provide cost-effective services and systems that exceed our client’s expectations and make the communities in which they live more pleasant, safe, and valuable.

Our Goals:

  • To integrate customer-centric management strategies as part of our long-term business plan and produce measurable results from our client’s point of view.
  • To provide a proactive style of management at all times
  • To communicate to our clients (board members and homeowners) as often as possible using a variety of methods
  • To continue to be an industry leader in HOA management services and to consistently work towards improving our business processes
  • To nurture the sense of the neighborhood and community first, and to manage the association as a tool to that end
  • To continue our role as a partner with the building community, and continue to develop and manage communities with care and consideration, always keeping the needs of the homeowner as the primary driver

Our vision:

We are an organization that is client-driven. We believe in having clients who become strategic partners with us to effectively and efficiently manage the affairs of the association.

  • We believe in the value of quality in our management concepts, services, and the relationships between our clients, employees, and vendors.
  • We believe in the values of innovation, excellence, participation, and leadership.
  • We believe in the value of people and of property, both critical elements to the success of our mission.
  • We believe in being the best at whatever we do.

Defining success:

We define our success by the success of our clients. We pride ourselves in adapting to the individual and specific needs of our clients, including customizing our management system to the client where appropriate and sensible. Part of our strategy is to stay a medium-sized management company, providing personalized services with a solid portfolio of clients.

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